The Royal Limousine ("we," "us," or "our") operates theroyallimos.com. This policy explains what information we collect, why we collect it, and the choices you have. We do not sell your personal information.
Information You Give Us
When you submit the contact form on this site, we collect the information you enter: your name, phone number, email address, the service you're interested in, your requested date, and your message. We use it solely to respond to your inquiry and arrange transportation.
If you contact us by phone or email instead, we receive whatever information you choose to share in that communication.
Information Collected Automatically
We use Google Analytics 4 to understand how visitors use the site. It sets cookies and collects standard technical data such as pages viewed, approximate geographic location (city-level, derived from IP address), device and browser type, referring website, and interactions like clicking a phone number or a booking link. This data is used in aggregate to improve the site. We do not send your name, email, or phone number to Google Analytics.
Our site is served through Cloudflare, which processes basic request data (including IP address) to deliver the site and protect it from abuse.
Cookies
Cookies are small files stored by your browser. This site uses analytics cookies as described above. You can block or delete cookies through your browser settings; the site will still work, though our analytics will not count your visit. You can also opt out of Google Analytics across all sites using Google's browser opt-out add-on.
Online Reservations Are Handled by a Third Party
When you click "Reserve a Ride" or "Book Online," you leave this website and are taken to our reservation system, operated by Limo Anywhere, at book.mylimobiz.com. Any information you enter there — including passenger details and payment card information — is collected and processed by that provider under its own privacy policy and terms, not this one. We never receive or store your full payment card details on this website.
Service Providers We Share Information With
We share information only as needed to operate our business:
- Google Analytics — website usage analytics.
- Resend — delivers contact-form submissions to our inbox.
- Cloudflare — website hosting, delivery, and security.
- Limo Anywhere — reservation and dispatch system.
We may also disclose information where required by law, or to protect our rights, safety, or property. We do not sell or rent your personal information to anyone.
How Long We Keep Information
Inquiry and reservation records are retained as long as needed to serve you and to meet ordinary business, tax, and legal requirements. Google Analytics event data is retained for 14 months, after which it is deleted automatically.
Security
This site is served over encrypted HTTPS connections, and we limit access to inquiry information to people who need it to do their jobs. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us at [email protected] or (800) 486-2211 and we will respond within a reasonable time. Depending on where you live, you may have additional rights under applicable state privacy law.
Children
This site is intended for adults arranging transportation. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to This Policy
We may update this policy as our services or the law change. The effective date at the top of this page shows when it was last revised.
Contact Us
The Royal Limousine
1410 Lincoln Ave, Prospect Park, PA 19076
(800) 486-2211
[email protected]